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Media transcoding halts if process fails

  • Thread starter Thread starter mattrogowski
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mattrogowski

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We've had an issue on a site where large videos (say 100MB+) don't seem to get transcoded. I'm not entirely sure what actually goes wrong, but the queue_state of the queue items remains at processing several days after being queued, so it appears that the ffmpeg process itself starts but never finishes and $transcoder->finalizeTranscode($outputFile); never runs. The primary issue is that due to whatever is actually going on to cause the transcoding to not finish, the queue...

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